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Q1. Is NoteBurner YouTube Video Downloader currently available to all users?
NoteBurner YouTube Video Downloader is currently available to all Windows users who own a Windows computer with access to a network or WIFI.
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Q2. Will I be charged for NoteBurner YouTube Video Downloader?
This program is totally free for everyone. No bundled app and extra fee.
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Q3. Does it support downloading music from YouTube?
Of course, apart from downloading YouTube videos, NoteBurner YouTube Video Downloader can also give a hand if you need to get some songs or playlists from YouTube. After adding videos, the program will automatically recognize and list all audio tracks of the videos, so simply select the audio track you need and click the Download icon, and you'll get your songs soon.
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Q4. What kind of video and audio format could be downloaded?
The video format of the output file relies on that of the original video on YouTube. It would be MP4 format in most cases. Likewise, you will get MP3 or AAC audio.
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Q5. How to contact the NoteBurner support team?
If you meet any problems or difficulties using NoteBurner YouTube Video Downloader, please feel free to contact our Technical Support team via email: support@noteburner.com.
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Q6. No results found?
Please copy and paste the video link from YouTube to search for videos. The latest version of NoteBurner YouTube Video Downloader doesn't support keywords or name searching now.
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Q7. Solution to "Failed 6000"?
There are two solutions: 1. Open the Settings window and choose High Video Quality manually. Then restart the program. 2. Uninstall and reinstall the program. When uninstalling, remember to remove the program configuration.
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Q8. How to register for NoteBurner VideoOne?
1. Clicking the "Key" icon or clicking the "Menu" icon and selecting the "Register" option.
2. Copy and paste the E-mail and registration code you received.
3. Click on the "Confirm" button to register for NoteBurner VideoOne.
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Q9. Which sites are supported by VideoOne for video downloads?
VideoOne lets you download and keep videos from over 1,000 websites. It supports major streaming platforms like Netflix, Amazon Prime Video, Disney+, Hulu, Max, Paramount+, Apple TV+, Discovery+, U-Next, Peacock, Crunchyroll, DMM, NHK+, and more. You can also download videos from YouTube and Abema for free. We're adding new sites all the time, based on what you need.
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Q10. How to speed up the download process?
NoteBurner supports hardware acceleration with Intel/NVIDIA/AMD graphics cards, which will enable you to run the program more smoothly and speed up the download process. To get the best performance, please check this page.
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Q11. How do I change the download site?
Simply click the "Switch website" icon, which is located in the upper right corner of the program window and looks like four small squares.
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Q12. How can I download HD videos?
VideoOne allows you to download videos in resolutions up to 4K and even 8K. That said, the quality you can download depends on the platform and the specific video.
Currently, you can download videos in 1080p from sites like Netflix, Amazon Prime, Disney+ Hotstar, Hulu Japan, Paramount+, Discovery+, U-NEXT, Peacock, DMM, NHK+, and Crunchyroll.
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Q13. Why can't I download HD Netflix videos?
There could be multiple reasons why you can't download Netflix videos in HD. Please refer to Q9 in this article to download Netflix videos in HD quality.
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Q14. What are External subtitles, Internal subtitles, and Hardcode subtitles?
NoteBurner offers three kinds of subtitles encoding ways to meet users' needs for playing video on different media players or devices. (More Details)
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Q15. Solution to "Failed 4001", "4002", "4003", "4100", "4101", "4102", "4103", "4106"?
They mean that there is no more space on the disk to save the downloads or you don't have the permission to save videos to the selected folder. Please clean your disk or change the output path in the "Settings" window.
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Q16. Solution to "Failed 3213" on Mac?
Please make sure to select "High quality" in the Settings window before downloading. If you're still having trouble, try disabling hardware acceleration in the same window and try again.
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Q17. Solution to "Failed 3020"?
Error 3020 might be caused by low disk space. Please check that the drive you're saving videos to has enough free storage. In some cases, this error can also happen if the subtitle track fails to download. Try downloading the video again to see if that resolves the issue.
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Q18. Solution to "Failed 1608"?
Error code 1608 usually occurs because of unstable network conditions. Please verify that your network connection is stable, or try switching to a more reliable network.
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Q19. Why am I encountering errors and unable to download the video successfully?
If you can't find a solution in the above FAQs, please contact us at support@noteburner.com.
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Q20. Can I upgrade my current NoteBurner Netflix/Amazon Downloader subscription to a VideoOne subscription?
We don't have a straight upgrade subscription option. Luckily, if you're already a NoteBurner Video Downloader user, just send us an email and we'll be happy to offer you a special discount for purchasing VideoOne.
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Q21. How can I cancel the auto-renewal of my VideoOne plan?
VideoOne's 1-month and 1-year plans automatically renew by default. To cancel and avoid being charged, you can:
1. Cancel yourself: Find the "Thank you for subscribing XXX" email, click "view your subscription," and follow the instructions.
2. Contact support: If you can't find the email, email us at support@noteburner.com before the renewal date, and we'll help you cancel.
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Q22. What's the difference between the free version and the upgraded All-in-One version?
The free version only allows you to download videos from YouTube.
By upgrading to the All-in-One version, you can download movies and series from over 1,000 platforms, including Netflix, Amazon, Disney+, Max, Hulu, Paramount+, Discovery+, YouTube, Apple TV+, Peacock, Hotstar, NHK+, Crunchyroll, TikTok, Facebook, and Hitbox - all in one place, with support for HD quality (1080P/2K/4K/8K).